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Can You Hear Me Now? Major Technology Upgrade Means Better Cell Coverage at the Sheraton Denver Downtown Hotel

Submitted by Kathie Gonzalez on Dec 14, 2012 - 6:43pm
Posted in Technology|Hotel News

As the largest hotel in Colorado, we know how important it is for meeting planners, guests and our associates to remain connected at all times. That's why we have joined forces with Sprint to complete a major upgrade of our technology infrastructure, allowing guests to connect to their cellular network from anywhere within the hotel - from guestrooms, meeting spaces or the numerous bars and restaurants.

The upgrade includes converting the meeting and public space cellular distributed antenna system from a single-carrier system to a multi-carrier system. The system is being installed by local contractor BTS Wireless on behalf of Sprint's Custom Network Solutions, utilizing Solid Technologies hardware. According to the Sheraton Denver Downtown Hotel's Director of Information Technology, Brandon Taugner, the hotel currently has a massive cellular distributed antenna system consisting of a signal source, a head-end room, bi-directional amplifiers and numerous remote hubs and omni-directional antennas - all of which are interconnected by thousands of feet of copper, coaxial and fiber optic cabling. Without this new in-building antenna system, it is difficult to use cell phones and other mobile devices in many public space areas of the hotel as signals from towers in the area are not able to penetrate the space.

"This conversion of the distributed antenna system will bring expanded multi-carrier cellular coverage to guests in areas which previously did not have seamless cellular coverage," states Chuck Schuringa, the Hotel Manager. "We can now offer a better guest experience through more reliable cellular coverage, keeping our guests connected to what matters most to them while they are on the road."

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